Delivery

Dispatch ** Please find below Our Sale period delivery schedule **

 Please note that deliveries may take longer than usual during our Sale period.

• Although we will strive to despatch most orders for next day delivery, we would ask that you allow between 1-3 days for receipt of goods. If you have not received your order within five days, please contact our customer services.
• All orders received before 11.00am Monday-Friday will normally be dispatched the same day subject to credit and security clearance. Orders received after 11.00am or at weekends or public holidays, will be sent on the next working day.
• If there is a problem with your order preventing us from dispatching, we will normally contact you within 24 hours of the order being received by us or on the next working day.
• For security reasons, occasionally Zee & Co may request proof of identity and address or may only be able to ship orders to the billing address. If ID is requested, we are unable to dispatch the order (or hold the goods) until the ID has been received.

Deliveries

• Deliveries are normally made next working day unless being sent outside of the UK or subject to the above conditions.
• All deliveries are sent via Royal Mail Special Delivery, DPD UK or other secure courier service.
• Please ensure that someone is available at your delivery address to accept the goods, as a signature is normally required.

Overseas Orders

• Zee & Co. does not charge any customs duties on International shipments or any destination outside of the EU. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of Zee & Co.
• While we do not expect that there will be any additional charges attached to your order, we recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your on-line order with Zee & Co.
• Please note that we are unable to declare incorrect information on customs declaration forms.
• Zee & Co Ltd are able to refund UK VAT costs to countries outside of the European Union. Please place an order as normal and the UK VAT will automatically be deducted from your order. Please note that all goods must be exported to outside the EU for VAT costs to be refunded.

Delivery Charges