Q1. Will it fit? Can you help with measurements?
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Please use our size guide for assistance with measurements but if you need more specific advice, please email our Customer Services Department (estore@zeeandco.co.uk) stating the Zee SKU code for the item and the measurements required.
We strive to ensure 99% of all orders received before 11.00am Monday-Friday will normally be dispatched the same day subject to credit and security clearance. Orders received after 11.00am or at weekends or public holidays, will be sent on the next working day. Due to unforeseen circumstances some orders may have a slight delay and therefore we ask customers that you allow five days for order despatch.
Q3. How much is shipping & how secure is it?
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Standard shipping to the UK & Northern Ireland is £5.00 through the Royal Mail Special Delivery service or via DPD UK. Any order value over £85 will receive free UK shipping. Please note that all deliveries will require a signature upon receipt.
Q4. Can you deliver to an alternative address?
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For our customer’s convenience we do deliver orders to an alternative delivery address but occasionally Zee & Co may request proof of identity/address or may only be able to ship orders to the billing address. If this is required we are unable to dispatch the order (or hold the goods) until the ID has been received or confirmation of delivery to billing address received.
Yes you can. Simply ring our dedicated Customer Service Line 01279 432078 between 9.00am & 5.00pm Monday to Friday or 9am to 1pm Saturday and we can process your credit/debit card transaction over the telephone. Please note that we can only accept telephone orders if we are delivering goods to the cardholder billing address.
Simply ring our dedicated Customer Service Line 01279 432078 between 9.00am & 5.00pm Monday to Friday or 9am to 1pm Saturday and speak to one of our Customer Advisors. Alternatively e-mail us on estore@zeeandco.co.uk. We strive to answer all questions within 12 hours of receiving your email.
Q7. I've never heard of Zee & Co. How can I be sure you are genuine?
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Zee & Co Ltd have been established since 1984 and have over 25 years continuous trading. Unlike many web sites we have bricks & mortar stores in high street locations and our stock authenticity can be checked by any of our designer label companies.