Purchased online and I am so happy!! I bought as a gift from the January sale and wasn’t sure what to expect really, given the price I paid was less than half price and I’d never bought from the company before. When I received my item I was so impressed with the packaging! My Barbour scarf & gloves in gift box was pristine and it was inside a Zeeandco protection bag with the receipt all printed and placed in an envelope! It was a really first class service that I would expect from spending several hundred pounds when in fact I had spent less than thirty! Great company to deal with I will definitely use again and highly recommend.