I went into store to enquire on the product I wanted to buy. They had one in store but as they only do exchanges in-store & as it is a Christmas presents I wanted a refund to be an option which is when you purchase online! I never knew this until the young man in-store gave me this information. I ordered the product on Saturday & I had confirmation & regular updates on my order it was ready to collect in-store on the Monday so technically I only waited one day! & it was free delivery! Very happy with the service in-store & online would definitely recommend. Thankyou!